Step 1
Choose a box size
Start by reviewing the available LOGO Cargo box options and choosing a box that fits the items you are allowed to ship without overpacking.
Balikbayan box process
How LOGO Cargo Balikbayan Box Shipping Works
Follow the main steps for preparing, booking, sending, and tracking a LOGO Cargo balikbayan box. Contact LOGO Cargo or your nearest branch to confirm current details.
Short answer
Prepare the box, confirm the details, then keep your shipment reference.
LOGO Cargo balikbayan box shipping starts with choosing a box, packing only allowed items, booking pickup or arranging drop-off, and keeping the invoice or tracking number after the box is accepted. Use official LOGO Cargo pages and branch support when current details need confirmation.
Step-by-step guide
How the balikbayan box process works.
The exact pickup schedule, branch availability, shipment handling, and delivery conditions can vary. Use this guide as a customer checklist, then contact LOGO Cargo or your nearest branch to confirm current details.
Step 2
Pack the box properly
Use strong packing, organize items by category, seal the box securely, and keep fragile items protected with guidance from LOGO Cargo or your nearest branch.
Step 3
Check prohibited and restricted items
Review prohibited and restricted item guidance before packing. Contact LOGO Cargo or your nearest branch to confirm current details if you are unsure about an item.
Step 4
Book pickup or arrange drop-off
Request pickup support or arrange branch drop-off through LOGO Cargo, subject to current branch availability, schedules, and service conditions.
Step 5
Keep the invoice or tracking number
After the shipment is accepted, save the receipt, invoice number, or tracking number. This reference is important for tracking and customer support.
Step 6
Track the shipment
Use the official tracking page or LOGO Mobile App with the invoice or tracking number. Updates may appear when the shipment reaches the next recorded stage.
Step 7
Ask for help when needed
Contact the branch or customer service if a status is unclear, a number is not found, receiver details need review, or shipment support is needed.
Support reminder
Ask LOGO Cargo before guessing.
Do not invent pickup areas, timelines, fees, or delivery promises from old information. If details are missing or uncertain, contact LOGO Cargo or your nearest branch to confirm current details before packing, booking, or visiting a branch.
After the box is accepted
Keep the invoice or tracking number. It is the preferred reference for checking shipment status and getting help from customer support or a branch.
Learn how tracking worksHelpful links
Continue with official LOGO Cargo pages.
FAQs