Prohibited items
- Cash, firearms, illegal drugs, explosives, flammable items, medicines, car parts, and alcohol are not allowed.
- Laptops and cellphones are prohibited.
- Remove prohibited items before pickup or drop-off.
Packing safety
LOGO Cargo prohibits some items and places conditions on others. Review the current guidance and ask before packing anything uncertain.
Before pickup or drop-off
LOGO Cargo customers should remove prohibited items and confirm the current conditions for restricted or uncertain goods before pickup or drop-off. Ask before packing rather than assuming an item will be accepted.
This page provides current customer packing guidance. Review the Terms and Conditions and contact LOGO Cargo before packing anything uncertain.
| Category | Examples / Items | Customer reminder |
|---|---|---|
| Prohibited items |
| Remove prohibited items before pickup or drop-off. |
| Discouraged or uncertain items |
| Ask LOGO Cargo before packing any item whose current acceptance conditions are unclear. |
| Packing and declaration requirements |
| Item declarations may use a general description and estimated value. Keep the description honest and clear. |
Prohibited or restricted
Prohibited items must not be packed. Other items may be restricted or accepted only under current conditions, so confirm uncertain goods before pickup or drop-off. Contact customer support or the nearest branch with the item description, quantity, value, and intended use.
Laptops and cellphones are prohibited. Electronics generally are not recommended for shipment, but that recommendation is not a universal ban on every electronic item. Ask LOGO Cargo for current guidance before packing other electronics.
Contact LOGO Cargo supportThe sender is responsible for packing and securing the box. Bubble wrap is not allowed and may be removed during processing. Item declarations may use a general description and estimated value, but the description should be honest and clear.
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